CIX24 CONFERENCE SCHEDULE
With dozens of courses, the CIX Conference offers the professional development you need — in-depth training classes led by industry experts, designed to grow your skill set, knowledge base, and bottom line. You’ll leave CIX informed, inspired, and equipped for success.
Over the course of three days, you will have to opportunity to learn about a range of topics related to the audio-visual industry from unified communications.
Register for CIX below and subscribe to our bi-weekly show newsletter.
CIX Conference Schedule
WEDNESDAY, SEPTEMBER 4
Time |
Session |
Speaker |
| 9:30 AM -10:30 AM | AI In Collaboration Systems Artificial Intelligence is again our industry’s hottest buzzword. With machine learning generative AI and meeting summary engines being incorporated into collaboration systems, and ChatGPT, Google Gemini and others being used to speed-up documentation across all disciplines, how should we prepare to manage and interface with these technologies. This presentation will include: How AI works in Collaboration Platforms Comparing and contrasting the various offerings from Zoom, Microsoft, Google, Webex and others |
Kevin Kieller Co-Founder and Lead Analyst | enableUC |
| 9:30 AM-10:30 AM | What’s Next in Commercial Lighting Trends? Join rAVe’s Steph Beckett and a panel of leading manufacturers and experts as they discuss the current state of commercial lighting and what’s next for the industry. You won’t want to miss this session where you’ll discover new trends and how you can incorporate them into your business and to add to your revenue stream. |
Steph Beckett Managing Editor | rAVe [PUBS] |
| 11:00 AM – 12:00 PM | AV Managed Services for Beginners Managed services have been a way of business in the IT world for years, but the AV industry is just getting started on them. Whether you’re trying to start your own managed service company, revamping your service department, or want to understand managed services better, we’ll answer all your managed service questions: What’s a managed service? How does it differ from traditional break/fix service and AV as a Service? What is AV as a Service (AVaaS)? How do you add managed services to integration projects? How do you get started? How do you grow an account? |
Collin Birney Manager | AV MSP |
| 11:00 AM – 12:00 PM | UC Technology Update 2 – Comparing and choosing a collaboration platform What are the various UC&C platforms and platform types generally available today. What are the pros and cons of each platform and how do they compare? This session will help you analyze the differences so that you can pick the right one for your organization. How to compare Zoom, MS Teams, Webex, Google Workspace, etc. What is the difference between UCaaS, CPaaS and CCaaS? |
Kevin Kieller Co-Founder and Lead Analyst | enableUC |
| 01:30 PM – 02:30 PM | How AV Pros Can Make Money Selling Digital Signage: 5 Verticals That Aren’t Retail Let others chase Digital Signage in Retail. Lets make money selling digital signage in verticals perfect for the Rest of Us. Join us if you have an interest in doing digital signage right the first time and creating recurring revenue for your company. Join us if you are tired of selling boxes with diminishing margins. We will identify 5 verticals that the Rest of Us can make great margins and organically grows year after year. |
Mike White Prinicipal | AV Maven LLC |
| 01:30 PM – 02:30 PM | UC Technology Update 3 – How To Choose The Right Technology The days of spending hundreds of thousands of dollars on telepresence rooms are over. Nowadays UC&C solutions use much better technology that costs much less. What are the latest and greatest new technologies and platforms for collaboration and how should they be evaluated for use. Identifying the differences between various cameras and audio devices for personal and group use Discussing methodologies for comparing and selecting the best devices Highlighting new products and where new innovations in collaboration will be coming from . |
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| 03:00 PM – 04:00 PM | How to Leverage Streaming to Do Everything a University Needs Campuswide | |
| 03:30 PM – 04:30 PM | UC Technology Update 4 – Beyond Good Enough – Evolving your home office to a home studio Being on a videoconference is adequate for most, but some have realized that these technologies can also be used to create complex webcasts and presentations. This session will explore the nuances and considerations needed to grow into being a content creator. This will include: Selecting the right gear and How to begin Webcasting and Podcasting Social Selling |
THURSDAY, SEPTEMBER 5
Time |
Session |
Speaker |
| 09:30 AM – 10:30 AM | Future Of Work 1 – Making Hybrid Working Work As what can only be described as RTO vs. WFH “culture wars” continue to be battled in the media that covers working, most employers and employees are trying to find the right balance between remote working and in-office working. This concept of the best of both – commonly known as Hybrid Working – is difficult to get right and can change depending upon the needs of the individuals and the firms. This session will explore the elements of an ideal Hybrid Working model, including: Detailing the concept that Hybrid is And not Or Exploring the policies and procedures needed to implement such a model Tips on how to effectively manage a remote workforce, including how to make appropriate technology choices and how to maintain company culture An examination of what has happened to the concept of “trust” |
Amelia Vrabel Alliance GTM Manager | QSC |
| 09:30 AM – 10:30 AM | Space Planning in the Era of Hybrid Work: Integrating AI, Collaboration Spaces, and Mobility This presentation covers technology trends shaping space planning decisions, such as the impact of hybrid work on digital and physical workplace strategies. We will review traditional and the latest generation meeting spaces, how artificial intelligence (AI) is contributing to productivity, and how to plan spaces to reinforce the effectiveness of collaboration throughout the office. Hybrid Work, Digital and Physical Mobility Current and Next Gen Collaboration Spaces Impact of AI on Meeting Place Designs AI Productivity Tools Hybrid Workplace Management Learning Objectives Identify the most important audiovisual and physical space elements that influence planning decisions across all types of collaboration spaces. Understand how hybrid mobility fits into office space planning and create office spaces that respond to the unique collaboration requirements of today’s workforce. Identify the ways that AI is impacting workplace designs and enhance the effectiveness of AI productivity tools throughout the facility. |
Mark Peterson Senior Principal, Global AV Discipline Leader | Shen Milsom & Wilke (SM&W) |
| 11:00 AM – 12:00 PM | Designing Future Proof Workspaces – IMCCA’s Future Of Work While the “return to office” movement is still being debated, there is very little debate that that the spaces that people are going back to need to be different than the offices that existed pre-pandemic. This session will chat with end-user representatives what their new facilities have been designed to accomplish. Some key points include: Creating collaboration centers of excellence and equipping them to support the mission Understanding what the trade-offs and compromises have been to meet both current and future needs |
David Danto Director Emerging Technologies | IMCCA |
| 11:00 AM – 12:00 PM | How AV Can Build Immerssive Classrooms So Students Won’t Want to Skip Class Some colleges and universities across the nation are facing a decreased enrollment and lower student engagement in the classroom. Why? Because students are bored. They grew up connected – able to collaborate 24/7/365 and figure out how to make something work without a manual. Yet, our nation’s classrooms are being built, for the most part, exactly as they were designed 20+ years ago. Students crave more out of their learning environments — and technology plays a vital role. Whether through a VR headset, a projection-mapped room or virtual production, immersive environments take students beyond the physical classroom and push for further learning exploration. Join this session with Jimmie Singleton to learn how to successfully build and support immersive classroom environments that help drive student engagement and increase enrollment. This will not be a sales pitch. In fact, you’ll leave dying to tell everyone about it! |
Jimmie Singleton Business Development Manager, SLED | AVI-SPL |
| 01:30 PM – 02:30 PM | Everything You Need to Know About Building Esports Venues Building an Esports venue is like designing three different AV systems to be used in the same room at the same time. If you are in the business of esports (or want to be), this session is for you! We will discuss what design considerations should be addressed to make sure players, coaches, participants and broadcasters have a venue they love and make for better competition. And, we will consider and address how those considerations change when Esports is academic, communually played or competing in a stadium environment. This session will also address the roles of neurodiversity, acoustics, ADA challenges and more. |
Randy Tritz Partner | Shen Milsom & Wilke LLC |
| 01:30 PM – 02:30 PM |
Meeting Equity Explained – IMCCA’s Future Of Work |
David Maldow Founder and CEO | Let’s Do Video |
| 03:00 PM – 04:00 PM |
How to Add Security Integration Into Your AV BusinessB |
Dan Ferrisi Group Editor, Commercial and Security | Emerald |
| 03:00 PM – 04:00 PM |
Smart Homes, Smart Home Offices – IMCCA’s Future Of Work |
| enableUC
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FRIDAY, SEPTEMBER 6
Time |
Session |
Speaker |
| 09:30 AM – 10:30 AM | The Future of Work Spaces is All About Experiences A successful post-pandemic workspace has to balance the needs of many people who want to work from different spaces. It’s not going to be easy to make it work, but the solution involves human-centered design thinking and technology. And it will be up to us — AV, UCC and digital signage technologists and designers to figure it out. In this session, Gary Kayye of THE rAVe Agency takes us on a journey of how we can do this right! |
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| 09:30 AM – 10:30 AM | Who Are Today’s Knowledge Workers – IMCCA’s Future Of Work Cutting through the hype and noise floor it is clear that the people returning to the office today are not the same people that we sent home four years ago. They represent multiple generations from GenZ through Millennials to Boomers. Despite what you may have read in articles and opinion pieces, you’d be surprised how these multiple generations of employees now have similar needs and desires. This session will examine the these similarities and the differences and help organizations develop employee experiences that work for everyone. This session will include: What people are now looking for in employers, The technology tools that are expected in the office and at home, The correct way to segment user types and meet their needs |
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| 11:00 AM – 12:00 PM | Home Office Design – IMCCA’s Future Of Work Most knowledge workers today work some or all of the time from their homes. Most of these people have learned that a spare bedroom or a corner of the kitchen table do not make effective work locations. This session will detail of the most important twelve steps that go into creating an optimized remote office. These include: Selecting the best location, Identifying the correct technology to use, Ensuring that bandwidth and other resources are adequate |
David Danto Director Emerging Technologies | IMCCA |
| 01:30 PM – 02:30 PM | From Epic Fail to Holy Grail: Making the Best of Bad Situations in Digital Signage Not everything goes according to plan, especially in the world of digital signage. Join this all-star cast of industry luminaries, including Red Dot Digital Media’s Darryl Kuder, as they offer a humorous look at lessons learned along the way, and how quick thinking (and a bit of luck) helped turn bad situations into some of the most successful moments of their careers. |